Usability testing

Usability testing can help you manage risk before you decide on a feature or go ‘live’ with a product

You can test a prototype or product to see how easy and satisfying it is to use—and you can do it quickly and simply, with a small sample of users.

We can advise you on how to engage people who are or will be genuine users of the product. You give them relevant tasks to perform and watch what happens. For example, for a travel website, you might ask users to select and book a holiday. You observe and record what users do and what they say. We show you how to use what you learn from users to enhance the product.

If you already have a product, we can do an expert review of its design and usability before you make any further investment.

Early and repeated testing gives you the best return on your investment.